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Regulatory Disclosures

Jupiter Tax – Professional Standards & Client Information

Jupiter Tax is committed to upholding the highest standards of professional conduct, in full compliance with the Tax Agent Services Act 2009 and the guidelines set by the Tax Practitioners Board (TPB). The following information is provided to meet our professional and legal disclosure obligations.

What We Expect from Our Clients

Clients engaging our services are required to:

  • Provide complete and accurate information in a timely manner

  • Maintain up-to-date and comprehensive records

  • Respond to our information requests to enable timely and accurate service delivery

  • Retain records as required under Australian tax law

  • Comply with all relevant taxation and employment legislation, including the Fair Work Act, Superannuation Guarantee laws, and other applicable regulations

  • Refrain from knowingly supplying false or misleading information to us or to government authorities

Failure to meet these obligations may prevent us from continuing to represent you or may result in discontinuation of our services.

Our Ethical and Professional Obligations

As a registered tax agent, Jupiter Tax adheres to the Code of Professional Conduct under the Tax Agent Services Act 2009, which includes:

  • Acting with honesty and integrity

  • Complying with all relevant taxation laws

  • Acting in the best interests of our clients, except where this would contravene the law

  • Maintaining professional competence through ongoing professional development

  • Ensuring client confidentiality at all times

  • Properly supervising staff and any outsourced service providers

  • Implementing effective administrative and quality assurance procedures

These commitments enable us to deliver consistently high-quality and ethical services to our clients.

Tax Agent Registration

Jupiter Tax is registered with the Tax Practitioners Board to provide tax agent services.
You can confirm our registration via the public register at:
www.tpb.gov.au/public-register

Complaints Procedure

If you are dissatisfied with any aspect of our service, please contact us directly at:

If your concerns are not resolved to your satisfaction, you may lodge a complaint with the Tax Practitioners Board.
More information is available at:
www.tpb.gov.au/complaints

Key Matters for Disclosure

As of the date of this publication:

  • Jupiter Tax and its principals have no suspensions, restrictions, or disciplinary actions recorded with the Tax Practitioners Board

  • There are no known matters that could reasonably be expected to influence your decision to engage or continue to engage our services

If any such matters arise in the future, this disclosure will be updated within 30 days, in line with our obligations under the Tax Agent Services Act 2009.

For further details, please refer to the relevant TPB Factsheet at www.tpb.gov.au